Shipping Information

Shipping costs are based upon destination and are determined by Canada Post.

Additional shipping rates may apply to large or over weight orders.
Questions can be directed to our Sales team at or by telephone at 1(866)646-7177.

We ship by Canada Post. Another courier can be arranged by you if you prefer please contact our sales team @ or 1(866)646.7177, we’re happy to work with you to suit your needs. All orders are shipped from our retail location in Nanton, Alberta, Canada. Any and all Canada Post rules and regulations apply. Standard shipping usually arrives within 3 to 7 business days from the day it leaves our store (depending on your destination). Most orders are processed within 24 to 72 hours. 

To provide shipping at the best price we have included all postage and packing material expenses. We do not charge any processing or handling fees.

Be sure both your shipping and billing address are accurate to avoid confusion. Your order will be shipped to the provided address.

The Candy Store in Nanton reserves the right to hold or cancel any and all shipments from being processed to avoid prolonged sun/heat exposure. Please take the climate of your shipment’s destination into consideration when placing orders with us. Certain products like chocolate or gummies do not fare well in extreme weather conditions, be it hot or cold. We do not ship certain products during the hot summer months.

We will make every effort to ensure your favourite treats arrive in a timely matter and in one piece; however, we cannot be held responsible for late, lost, melted or damaged goods once they have left our store. Cold packs can be provided for an addition fee.

We ship to any destination within Canada. Due to restrictions at the border we are unable to ship outside Canada at this time.

Don’t want to ship your order? You’re welcome to place an order to be picked up at our retail location in Nanton, Alberta during our operating hours.